Privacy Policy for BrambleFleet Logistics

BrambleFleet Logistics is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share information when you use our services or interact with our online platform.

1. Information We Collect

We collect various types of information to provide and improve our delivery and logistics services. This may include:

• Personal Identification Information: Name, address, email address, phone number, and company details when you register for an account, request a quote, or utilise our services.
• Transaction Data: Details about the services you purchase from us, including parcel tracking information, delivery addresses, and payment details (though we do not store full payment card numbers).
• Technical Data: IP address, browser type and version, time zone setting, operating system and platform, and other technology on the devices you use to access our online platform.
• Usage Data: Information about how you use our online platform, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our delivery and logistics services, including express parcel delivery, same-day courier services, last-mile delivery solutions, freight forwarding, and e-commerce shipping management.
• To process your transactions and manage your account.
• To communicate with you about your shipments, services, and any inquiries you may have.
• To improve and maintain the functionality of our online platform and services.
• To send you marketing communications that we believe may be of interest to you, where we have a lawful basis to do so.
• To comply with legal obligations and resolve any disputes.

3. Sharing Your Information

We may share your information with:

• Service Providers: Third-party companies that perform services on our behalf, such as payment processing, IT services, and analytics. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
• Logistics Partners: Other courier and freight companies as necessary to complete your delivery and logistics requirements.
• Legal and Regulatory Authorities: When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Data Security

We have implemented appropriate technical and organisational security measures to protect your personal information against accidental loss, unauthorised access, use, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.

5. Your Data Protection Rights

In accordance with applicable data protection laws, including the GDPR, you have the following rights regarding your personal information:

• The right to access your personal data.
• The right to rectification of inaccurate personal data.
• The right to erasure of your personal data.
• The right to restrict processing of your personal data.
• The right to data portability.
• The right to object to processing of your personal data.
• The right to withdraw consent at any time where we are relying on consent to process your personal data.
• The right to lodge a complaint with a supervisory authority (e.g., the Information Commissioner's Office in the UK).

To exercise any of these rights, please contact us using the details provided below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page, and the revised policy will be effective immediately upon posting.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

BrambleFleet Logistics

315 Hatchard Street, Unit 4B,

Manchester, Greater Manchester, M3 4FH

United Kingdom

Phone: +44 161 234 8790